One Pound Lane: The Butler Panel
During the pandemic, as businesses were finding innovative ways to make their visitor experience more accessible, we were approached to develop an interface that linked a regular call system with a visual display in keeping with the vintage style of this historic venue. Using our interactive technology, OSCHII, we linked a modern call system with a visual interface for staff and a stunning butler light panel featuring 42 Edison bulbs with brass lampholders. The butler panel system supports a button on each table that, when pressed, illuminates an Edison bulb on a large light panel that adjusts its intensity based on ambient light level.
The button also triggers a light on the map of the venue on the server tablet. Staff can complete the call by selecting the table on tablet, which also switches off the light on the butler panel. If staff have missed a table, a bell chimes after 60 seconds to remind them. This system can be expanded in multiple creative and functional ways to include other elements such as mobile ordering. The original Butler Panel is installed in the restaurant of The Pound at One Pound Lane in Canterbury.